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Friday, December 20, 2019

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Welcome to the Dare to Learn Academy Lend and Learn Library ~ Calming Upset Customers Staying Effective During Unpleasant Situations Morgan Rebecca L Lead Women and Leadership National Press Publications Lead How to Work With People Understanding Team Dynamics National Press Publications Lead How to Supervise People Techniques for Getting Results Through Others National Press Publications Lead

Staying Calm with Angry Customers Business KnowHow ~ Staying Calm with Angry Customers by Lydia Ramsey Last Updated Dec 11 2019 Holding emotions in check and reacting professionally under fire are not always easy It is particularly difficult to be nice to people who are not being nice to you Heres how to keep your cool when the customer is chewing you out

7 Steps For Dealing With Angry Customers Forbes ~ Customers get rude or angry for a variety of reasons—some justified some not But since you’re in business to serve your customers you’ll likely encounter rude or angry individuals at one


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